Summary of Position

North Cascades Institute, in conjunction with the US Forest Service, is seeking a qualified, enthusiastic individual to coordinate the dissemination of public information in regard to recreation and current policies / permits, along with maintaining and selling of retail products related to the the are.

This a seasonal/temporary, non-exempt position; part-time, trial period from March 1 - June 30 with potential to extend year-round. The position is based out of the Sedro-Woolley Administrative Office.

North Cascades Institute is a nonprofit educational association that is contracted with the US Forest Service and the North Cascades National Park by the operations of seven retail stores within and adjacent to the National Park and Mt. Baker-Snoqualmie Forest District. The Sedro-Woolley location holds a unique responsibility weighted toward public communications along with retail operations. The employee will have long intervals of time wher they are working alone, yet at times US Forest employees will be available when needed.

Responsibilities

• Provide excellent customer service
• Familiarity with National Park and National Recreation Area trails and campgrounds
• Communicate effectively and patiently, especially during busier periods of time
• Handle sales transactions
• Maintain orderly, attractive appearance of retail area including timely merchandise displays

Job Duration and Schedule

This position begins March 1st through June 30th on a trail basis with potential to exctend year round. Preferable availability - Tuesday through Saturday. Hours of operation are 8 am - 4pm (with half hour paid lunch break). This opportunity requires a very flexible commitment. It is primarily "On Call" with no guaranteed hours.

Application Deadline

Position will remain open until filled.

To Apply

Please apply online on our website at: https://ncascades.org/jobs

Complete the online application and upload a cover letter and resume.

Equal Opportunity Employer

Recruiting and retaining a diverse workforce is a high priority at North Cascades Institute. The Institute does not discriminate on the basis of race, color, national origin, religion, sex, gender, gender expression, gender identity, sexual orientation, physical or mental disability, military, genetic information, ancestry, marital status, age, citizenship or any other basis prohibited by law in any of its policies or programs.

About North Cascades Institute

North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest - so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 21 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.

• Exemplary customer service skills in a fast-paced environment
• Excellent communication skills
• Superior organizational skills, ability to multi-task and prioritize among various tasks
• Strong attention to detail and ability to work independently
• Accuracy and thoroughness in following procedures and in record keeping
• Administrative experience and direct customer service experience
• Able to move from task to task with frequent interruptions
• Must own reliable transportation
• Able to lift up to 40 pounds
• Valid driver’s license and driving record check must have no more than one moving violation in the past three years, no DUI, reckless driving or serious moving violations, etc.
• Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check

Compensation

This is a seasonal/temporary, part-time, non-exempt position. The wage is $19.00 per hour.

Benefits

• Sick leave - accrued at the rate of .04615 per hour
• Vacation leave - accrued at the rate of .01925 per hour
• Option to defer compensation as a pre-tax deferral in our retirement plan
• Ability to participate in Institute pro deals

Benefits are prorated for employees working less than 40 hours per week.